FAQ

Are the balloons ordered inflated? All our balloons arrive inflated the day of your delivery.

 

How long will my balloons float with helium?  Our latex balloons are all treated with HI-Float liquid gel that will increase the float time between 2 to 5 days. Foil helium balloons can float for much longer, often remaining inflated for 3 to 7 days.

Please note that helium is very sensitive to temperature changes. Cold air causes foil helium balloons to shrink, but once they are back in room temperature they inflate back to normal. Heat and light cause the helium to expand and the balloons to burst. The best place to store helium balloons are in a cool and dark room.

 

Does my balloons come with a weight? Yes, all our balloon bunches come with a weight included in order to make sure you don’t lose them. Unless, specified.

 

Can I have my balloons delivered a day before my event? Yes! If you order latex balloons, they will last between 2 to 5 days when treated with Hi-Float. Foil balloons can last 3 to 7 days. Air-filled balloons generally last for a couple of weeks, but they will not float.

 

What happens if my balloons arrive damaged? The advantage with our balloon delivery service is that we are fully responsible if the balloons get damaged during delivery and wwill be replaced.

 

How far in advance should I place my order? We advise placing all orders at least 5 days in advance to guarantee balloons are in stock, but we also offer same day delivery.

 

What are the payments method for online orders? We accept all major credit cards (Visa, MasterCard, American Express and etc.)

 

When will I be charged? You will be charged once your order is placed.

 

What do I do if my order is Duplicatd? Please clear your cache and try again, if your still having a problems ordering please give us a call.